Changelog

The Account Types page explains how a membership pack differs from a Product billing account, so you do not need to open a ticket to ask.

Reward redemption shows a product photo and the daily, monthly, and per-account quota. Closed items stay hidden on the rewards page, the wheel, loot boxes, and the terms page.

The promotions page shows coupons as cards with a single Use button. A monthly membership coupon must be collected by you, and the quota is counted when it is used.

A physical reward can be redeemed once per account. The 7-day API trial and the 3-day Call quota can be redeemed once a day and twice a month.

The Coins terms page summarizes check-in rates, bonus days, the wheel, loot boxes, and where Coins come from, matching the live rules.

The previous developer documentation link no longer opens. It now points to https://developer.whalekub.com/

There are two coupon kinds. Membership coupons use the level quota. Open coupons do not use the member’s monthly quota.

The email credit wallet is separate from API credit. One credit sends one message. Top it up from a package you buy.

Coupon quota is counted when the code is used, not when it is collected. A membership coupon discount is capped at 500 baht.

Exchange Points for Coins at your level rate: BASIC, SILVER, GOLD, and DIAMOND. They land in the same wallet as check-in coins.

A payment can earn Coins from the amount and the level multiplier. Those coins do not count toward the monthly check-in target.

SILVER and above can collect the monthly coupon themselves. SILVER gets one 5% coupon. GOLD and DIAMOND can choose 5–10% within the level quota.

Level perks now set the Points exchange rate, the Coins multiplier, and the coupon quota in one place.

One account uses one billing model, either a membership pack or Product billing. You cannot switch it yourself.

A membership account calls the API with cycle credit, separate from the daily call quota on a Product billing account.

A membership pack can renew automatically. Turn that off on the membership page if you do not want the next cycle charged.

You can apply for an SMS sender name in the app, with a sample message and documents for that name. You do not resubmit an ID if you were already verified.

A new account is always a membership account. Credit and entitlements from an old account do not move to a new one.

Four platform packs are open: Free, Developer, All Access, and Enterprise. Each pack unlocks its own set of services.

API Credit shows the balance for the cycle. Credit Usage shows each deduction.

The main menu separates Dashboard, Membership, API Key, My Workspace, and API Explorer by task.

API Request Logs shows a chart and call history so you can check your own usage.

The shipping credit wallet is separate from API credit. Use it for parcel tracking and pickup calls in Thailand.

An SMS package you buy lasts 1 year from the top-up date.

E-mail Marketing sends campaigns and reads results through the API, using the account’s email credit.

Email packages were aligned with the sending channel in use, including message count and how long the package lasts.

API catalogs v2 and v3 are available next to v1. Choose the version from the Apps menu.

More markets were added to the catalog, including 1688, Taobao/Tmall, Yahoo, Mercari, Rakuten, and PayPay.

My Workspace keeps the account’s collections, and API Explorer lets you try a call in the browser.

The China commerce catalog is open for product search, reviews, and search by image.

When you open a ticket you can set its priority. After it is closed you can rate the support and leave a comment.

A ticket can be linked to the related bill or pack, so support sees that context when the ticket is opened.

The Servers tab shows API status for the last 24 hours, including response time and call volume.

Daily check-in earns Coins, with a level multiplier and bonus days on the calendar.

The lucky wheel costs 10 Coins per spin. Prizes on the wheel include coins, coupons, and API entitlements.

Loot boxes can be opened 8 times a day across every box, with a rare-reward guarantee after the stated number of opens.

Levels BASIC, SILVER, GOLD, and DIAMOND show their mark and benefits on the account.

Coins from the wheel, loot boxes, and Points exchange are not counted as check-in points for the monthly target.

The level progress bar shows how far you are from the next level.

The benefits page shows what the current level includes and what the next level adds.

Referral earnings can be withdrawn to a bank account, separate from other wallets. The request status updates on the same page.

After you upload a transfer slip, the system checks it before the confirmation queue.

The stepped billing helper can save a draft if you have not finished the form.

You can request API access per service: China, Japan, SMS, Thailand shipping, and email.

The API access request status is shown on the account: in review, approved, or more information needed.

The API access form lets you attach a website and a storefront image to support the request.

The services list separates what is available from what is in development. China Systems and Japan Systems are still in development.